Tips for a Polite e-mail
Try to be as brief as possible
As they say, less definitely means more. If you want to answer an email you just received, you don’t always need to include the original message too. The one that sent you the original e-mail most definitely has a copy or at least know what he or she has written, and if you are preparing to say a couple of words like “so do Iâ€, it surely doesn’t make any sense.
Keep in mind that there are companies that pay for their Internet connection by the minute, so they won’t be happy with reading long e-mails. Anyway, studies done by e-mail experts point out the fact that any e-mail that ends up having more than 100 text lines seems boring to the human eye and will finally end up not read properly.
Attach only if you need to
Don’t use attachments just for the fun of it. Yeah, sure, they are a useful discovery, but you shouldn’t use it unless it’s absolutely needed. Never include your text message in the attachment if it’s too short, there is no need to attach anything then. Imagine your friends getting an empty e-mail from you, having to download the attachment, to open it using another program, and finally to read one line of text telling him that you changed your mind and can’t come to dinner at a certain restaurant tonight.
Never send an attachment without properly explaining in the message what it is. Some mail attachment have strange extensions and they might contain viruses, so the recipient needs to know before that the file he’s going to open is absolutely safe.
Be wary when you send mail to more than one recipients
When sending to multiple recipients, many people actually end up sending spam e-mails without even realizing it. I’m sure you can’t wait to tell everyone how wonderful you vacation was, but before you click that “Send†button, look again over your list of recipients and make sure they all really want to hear about it. There is no point in getting someone annoyed just because you got over-excited.
If you plan to send a mass e-mail to everyone in your address book, try looking over it first. You can never what person’s email you still have there and you can’t remember. This way you will avoid unpleasant situations, like criticizing your ex-boyfriend and sending him the e-mail also.
Write carefully, watch your style!
Maybe you are a nice person and like to write in a familiar style, but not everyone is ready to take up your approach. Short sentences come with a familiar tone, so use them only when writing to people you know. Also, the emoticons are meant to be used only when you are sure they will not seem too impolite given the condition of your relationship. At the end, always double check everything you have written. Spelling and grammar mistakes might be overlooked by friends, but even if they don’t mind, it doesn’t mean they like such an e-mail. A properly written e-mail will be more effective in any circumstances.
Problems that come with formatting
E-mail messages have been invented to help us communicate easier with each other. So if you have something to say, just say it in plain text, you don’t have to add fancy formats and graphics, you are not entering a design contest, you are simply writing an e-mail. Keep in mind that the formatting you use might not be compatible with the one accepted by the recipients e-mail program or computer, and this way you’ll end up with a sent message that simply couldn’t be read.
It’s important how you start and how you finish
Many people these days start their email directly, without saying anything. It’s very important to know how to start, so don’t write any e-mails without at least placing on the first line a plain “Hi thereâ€. You don’t have to say much as an introduction, just add a “Dear Friend†or “Hi Honey†at the beginning and you should be ok. Finishing is also important. It shows you still respect that particular person after transmitting everything you had to say. If it’s a friendly e-mail maybe “With sincerity†seems a little off, but a line like “With love†or “Best regards†it’s very appropriate. You should sign your name after a finishing sentence.
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on November 16th, 2007 at 12:27 pm
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on May 9th, 2008 at 6:21 am
Thanks for your suggestions.
Would you tell me some options to start/ending an email directed to someone who I don’t now, but it’s an important person, such as a director of a university faculty, or a manager of a company?
on September 20th, 2008 at 3:26 am
Hi,
What is the best “opening” for a regular professional e-mail?